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Support Resources

When you need some extra support


  1. Reach out to those around you
  2. Use your resources
  3. Practice good habits
  4. Be pro-active with your education
  5. Stay positive and motivated with mini-goals<

Who is available to support me while learning online?

Instructors, support staff, academic advisors, and other classmates are all available for support

Get to know your classmates, after all you are sharing the same classroom experience!

If you live close to some of them you might consider forming a study group. Separated by distance? There are many ways to connect and collaborate using Blackboard or the Internet.

Whatever you do, don’t wait to ask for help…

If you feel overwhelmed, have a question about the class, are not sure about a deadline, or anything else remember to ask your:

  • Classmates
  • Instructors
  • Academic Advisors
  • Program Coordinators
  • eCampus Center staff
  • Or other campus representatives

Not sure where to begin?

Contact your program representative or instructor or visit the Student Services page to review the different support available online.

What resources are available to help me succeed?

There are many ways to get help while learning online

Classmates and instructors are a good resource for questions about your courses and your academic advisors and program representatives can help answer questions about your progress in the program.

You can also utilize the resources available at Boise State such as:

Don’t forget about your friends and family

Going to school is a large time commitment for you and for your family. You may find you have less time to spend with them as you adjust to your new role as a college student.

Don’t feel guilty about this; instead share with your friends and family why school is important to you and what your educational goals are

Ask friends and family to help keep you on task and motivated throughout the semester and remember to take time to celebrate accomplishments and milestones with those who support you.

Make the time you do spend with family and friends count!

Set aside time each week to spend quality time with your friends and family. This will help you stay connected to your loved ones and help manage the stress of school.

Show your Bronco Pride, and get your family involved…

By encouraging them to connect with Boise State through New Student Programs Parents and Families Association.

How can I practice good habits?

Let’s face it, college is stressful!

Some of the stressors of college life you have no control over, like deadlines, studying for exams, completing assignments, or writing research papers among other things. But wait, here’s the good news!

You DO have control over a variety of things that can lead to stress.

Deal with the stress of a busy semester in healthy ways by:

  • Eating a balanced diet
  • Getting enough sleep
  • Exercising regularly
  • Taking quick study breaks to relax
  • Surrounding yourself with support
  • Celebrating milestones and achievements

Taking the time to care for your body and mind will help you stay focused and energized throughout the semester

For more information on practicing good habits, see Health Topics & Resources and Wellness Services available from University Health Services.

How can I be pro-active in my education?

No one knows you better than you

So if you are struggling in an online course, you will know it before anyone else. Don’t wait until the last minute to ask for help; talk to your instructor, academic advisor, or a program representative.

Take some time to outline your long-term educational goals identify how you can achieve them

Stay on track to graduate by working closely with your academic advisor to identify future classes and register early to avoid missing important classes. Utilize the services at the Career Center to develop a post-graduation plan for your career.

Pay close attention to registration deadlines.

If you need to add or drop a course, once the semester begins you only have a short period of time to do so. Missing deadlines can have academic and/or financial ramifications.

Stay on top of important dates by incorporating them into your master calendar and including actions you need to take on your weekly to-do list.

How can I stay positive and motivated throughout the semester?

A positive attitude can go a long way to help a stressful situation.

Focusing on the positive aspect of a situation takes less energy and is less stressful than worrying about the negative. So instead of focusing on a negative outcome, like receiving a bad grade on an assignment, visualize yourself succeeding. This will both motivate you and leave you with less stress.

Remember, you may not have control over every situation but you do have control over your attitude.

Encourage those around you to succeed and provide positive feedback to your classmates. Being positive is contagious!

Instead of “It can’t be done” think “It’ll be a challenge!” Instead of “I can’t” think “I can!

Shorter term mini-goals can help you stay motivated to reach your bigger goals

Stay motivated throughout the class, the semester, and the school year by setting a series of mini-goals. This will help you stay on task and remind you why you are in school.

You can think of mini-goals as the steps you need to take to reach your bigger goal

There are lots of ways you can develop short mini goals. For example:

  • Study an extra 15-30 minutes a week in an area where you may be struggling
  • Count down the weeks until you finish your first assignment, class, or semester
  • Improve your grade on the next exam or assignment
  • Schedule a time to speak with your instructor, tutor, or program representative about any questions you may have
  • Celebrate if you finish a big project early or receive particularly good feedback from your instructor

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Prepping for Class | Time Management | Communicating Online | Student Services